4 Simple Steps for Winning Referrals

2018-10-30T10:03:06+00:00September 30th, 2018|

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We found this article from Charles Schwab to be interesting. Please feel free to view the whole article in it’s original format, in the meantime, here are some excerpts below as a preview…

It should come as no surprise that one of the most effective ways to grow your business is through referrals. Relationships that you build with your clients can result in personal referrals that reflect the trust you have built and results that you have been able to achieve for your clients.

But how do you “grow” your referral business? Isn’t this something that seems to happen organically?

To a degree, yes, the best kind of referrals will be provided by your clients without your encouragement or even involvement. But in this article, Maribeth Kuzmeski, walks you through how you can do a better job of communicating your value and helping prospects (and clients) see what’s different about your firm.

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Her 4 key points to growing your business through referrals are:

  1. Exploit Your Uniqueness
    Every Advisor is their own unique selling point – “80% of the reason that people do business with you is you. YOU are the lead story.”
  2. Hone Your Niche Message
    In the elevator pitch, avoid starting the conversation with “I’m a financial advisor;” instead opt to start with what your prospective client wants that you offer and share how you are different than most in delivering it, be prepared to provide a story that proves it.
  3. Create a Memorable Presentation of Value
    Be visual – this can increase retention from 30% to 70%. Express your value in a unique and memorable way; something specific to your experience. Example, “I’ve been in this business for 25 years. I’ve been through 13 major downturns of the market. There’s one thing that I do on this team, and I’ve been doing it for a long time: protect clients’ assets.”
  4. Go Viral
    Condensing your memorable and unique value down to soundbites that can be easily conveyed by word of mouth allows clients and prospects to quickly and potently provide you as a referral. Reinforce this with your online presence, as Kuzmeski says, “9 out of 10 people will search for you online before coming to meet you. What are they searching for? A reason not to meet with you, she says. Don’t give them that reason.”
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DISCLAIMER: Opinions expressed herein represent those of the Institute For Wealth Management. These opinions are for informational purposes only and are not an offer to buy or sell, or a solicitation of any offer to buy or sell investment products. The content of these informational pieces should not be relied upon in making investment decisions. Different type of investments involve varying degrees of risk, and there can be no assurance that any specific investment will either by suitable or profitable for your portfolio. All investment strategies have the potential for profit or loss and past performance is not guarantee of future success. Economic factors, market conditions, and investment strategies will affect the performance of any portfolio and there is no assurances that it will match or outperform any particular benchmark. Please see the firm’s Form ADV Part 2A for more information. The types of investments discussed also do not represent all of the securities purchased, sold, or recommended for clients. Stated information is derived from proprietary and nonproprietary sources that have not been independently verified for accuracy or completeness.  While the Institute For Wealth Management believes the information to be correct, we do not claim or have responsibility for its completeness, accuracy or reliability.  The Institute also assumes no duty to update any information in these informational pieces for subsequent changes of any kind. Images are proprietary to the Institute For Wealth Management.

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